Understanding the Integrations page

NAVIGATION   > Admin > Integrations

SECURITY   Datto EDR subscription with administrator-level platform access

From the Integrations page, you can configure Datto EDR to automatically create tickets in your PSA platform when an agent generates an alert. You can also make alerts available for collection and relay to the destination syslog, Splunk, or Elastic log server of your choice.

This article describes the page's layout and functions.

NOTE  If you prefer to receive alerts via webhooks, refer to Creating Datto EDR webhooks.

Overview

  1. To access the Admin page, in the top navigation menu, click > Admin > Integrations.

  2. When the page loads, you'll see the following features and fields.

Page features

Feature Definition
Business Management & Ticketing

Enables you to connect Datto EDR to supported Professional Services Automation (PSA) solutions and stay on top of critical alerts automatically; for more information, refer to Configuring the BMS & Vorex integration, Configuring the VSA 10 integration, and Configuring the Autotask integration

Alert Collectors

Enables you to manage the relay hosts that make Datto EDR alert logs available for collection by syslog, Splunk, or Elastic relay hosts; refer to the Alert Collectors section of this article for feature and field definitions

Alert Relays

Manage the log relay hosts that facilitate agentless alert collection on behalf of the Datto EDR cloud service; to learn more about this feature, refer to Alert Relays

Alert collectors and relays