Deploying the Datto Endpoint Security agent

NAVIGATION   > Organizations > select an organization > select a location >  > Download Agent

SECURITY   Datto EDR subscription with administrator-level platform access or Datto AV subscription with administrator-level platform access

SECURITY   Service account or administrator-level rights on the target endpoint

This article describes the process for directly installing the Endpoint Security agent on an endpoint. For alternate deployment methods, refer to the Additional resources section of this article.

NOTE  Datto AV protection is delivered by the Datto Endpoint Security agent and is managed from the Policies page.

Prerequisites

Before you begin, we need to understand your current environment and what you'd like to do.

  • If you're a Datto EDR or Datto AV customer deploying the Endpoint Security agent to endpoints that currently don't have it, proceed to the next section of this article.

  • If you're a Datto EDR or Datto AV customer seeking to enable AV protection on one or more endpoints where the Endpoint Security agent is present, you do not need to redeploy any software. Refer to our Working with the Policies page article.

Direct installation

To monitor your endpoints, you'll need to install a lightweight software agent on all protected hosts.

IMPORTANT   Verify that your endpoints meet the minimum hardware and operating system requirements. Refer to the article Hardware and operating system requirements

IMPORTANT  This agent collects telemetry data and other information without dependencies on the underlying operating system. We have tested the Endpoint Security agent on the minimum versions of the platforms noted in this document and plan to support them indefinitely.

Download and install the Datto Endpoint Security agent by performing the following steps:

  1. Log in to your EDR instance. In the top navigation menu, click Organizations.

  2. Select the organization and the location to which you'll be deploying the agent. For more information, refer to Creating and managing organizations, locations, and devices.

  3. From the Location page, click the menu above the Location Details pane. Then, select Download Agent.

  4. The Download Agent modal will open.

  5. Select the installer that matches your endpoint's operating system.

    • To download the agent to your current computer, click Download.

    • To copy the installer's unique download link for use on another endpoint or to include in an installation script, click Copy Download Link.

    IMPORTANT  The download link is location-specific. You should not use it to deploy the agent to other locations in your organization.

  1. Select a topic to continue.

Wrapping up

If this agent deployment is for or will include Datto AV service, proceed to our Working with the Policies page article to continue.

Uninstallation

Additional resources

The following articles provide alternate methods to deploy the Endpoint Security agent: