v11053

NOTE  Datto EDR leverages a staggered release process. You'll receive an in-product notification when these updates are available to your instance.

Version information

Endpoint Security Agent Ransomware Agent Rollback Agent API 

3.17.1.2818

1.3.0

1.2.2

5.0.0

New feature

Dark Mode

We're excited to introduce the Dark Mode display option. This alternate aesthetic can be selected from the Account menu.

Enhancements

Redesigned Alerts table

The Alerts table has been redesigned to provide a more engaging and personal experience and includes the following enhancements:

  • Filter columns: Filtering options are now available next to the column headings. The filtering options you select are listed in the field above the table. If two or more filtering options are selected for the same column, the number of selected options is displayed.

    Column filtering replaces the single Filter menu that was provided above the table.
  • Resize columns: You can resize column width by dragging a column header's boundary line.
  • Select columns: With the Column Options icon, now you can select the columns to display in the Alerts table.

The following options are available above the table: Acknowledge, Unacknowledge, Include Historical Alerts, and Show Acknowledged Alerts.

Uninstall jobs now remain active for six months

Previously, when uninstalling a device from the EDR platform, the uninstall process remained active for seven days. Therefore, when an offline device was uninstalled, the device would only be uninstalled if it was back online (checked in with platform) within seven days of the start of the uninstall process.

Now, the uninstall process remains active for six months. Meaning, an offline device will be uninstalled if it is back online within six months of the start of the uninstall process. If the device checks in after the six month time frame, it will reappear on the Devices page and need to go through the uninstall process again.

Enable devices from the Devices table

If an endpoint's agent repeatedly fails to download an update from the EDR platform, EDR will disable the endpoint. You can attempt to enable the device from the Devices page, but you now have the option to do so from the Devices table on the Locations page as well. After enabling the device, it will attempt to complete the update.

For more information about resolving endpoint status issues, see the article Navigating the Device details page.

Requirements warning for endpoints

To improve device management practices, the Devices table will display a warning icon for devices that do not meet the minimum agent requirements stated in the article Hardware and operating system requirements

Easy access to device details in RMM

To ensure quick and easy access to device details in your RMM, the Open device in RMM button now remains active even when a device is offline.

Bug fixes

  • Some AV alerts were incorrectly labeled with the Quarantine response indicator even though the AV policy used an Alert Only configuration. This issue has been resolved.
  • Certain Instant notification profiles reset their configuration due to rate limits. We have improved the handling of this condition to avoid the configuration resetting.