Performing a manual scan

NAVIGATION  Organizations

SECURITY   Datto EDR subscription with administrator-level platform access

SECURITY   Datto AV subscription with administrator-level platform access

BEFORE YOU BEGIN  The type of subscription you have may define the features available to you on this page. For a comprehensive overview of features available to Datto EDR and Datto AV customers, refer to Datto EDR and Datto AV access control.

This article explains how you can perform a manual scan to capture an in-the-moment snapshot of an endpoint's state or to ensure that collection is working as expected for a newly-added endpoint.

If your endpoint is currently offline, refer to Scanning an offline endpoint.

IMPORTANT  An endpoint must have the agent software installed and be associated with a location before our analysis engine can scan it.

Running the scan

To run a manual scan from the Location details page, perform the following steps:

  1. In the top navigation menu of your instance, click Organizations.

  2. The All Organizations page will load. Click the name of the client organization you'd like to view.

  3. The Organization details page opens.

  1. Select a location by clicking its name.

  2. The Location details page opens.

  1. In the upper right corner of the page, click Scan.

    IMPORTANT  The Scan option will not be visible for locations with a survey frequency of Monitored.

  1. EDR will prompt you to choose your scan options. Make any selections necessary, or use the pre-configured choices. Then, click Scan.

  1. The scan will run. When it completes, you can review its results by viewing the endpoint's details from the Hosts tab of the Analyze page.

You can configure any enabled extension to run at each scan interval. To do so, perform the following steps:

  1. In the top navigation bar, click Organizations.

  2. Select a location.

  3. Click Scan. The scan configuration options for the selected location will open.

  4. Click  Extension Options. To designate extensions that should run during each scan, click the icon next to its name. The deployable solution you've selected will move into the Selected Extensions column. To remove an extension from the scan, click the corresponding icon.