Using the Organizations page

NAVIGATION  Organizations

SECURITY   Datto EDR subscription with administrator or analyst-level platform access or Datto AV subscription with administrator or analyst-level platform access

BEFORE YOU BEGIN  The type of subscription you have may define the features available to you on this page. For a comprehensive overview of features available to Datto EDR and Datto AV customers, refer to Datto EDR and Datto AV access control.

From the Organizations page, you can create, view, and manage all of the client organizations, locations, and devices associated with your Datto EDR or Datto AV tenant.

This article describes the page's layout and functions.

Overview

  1. In the top navigation menu of your instance, click Organizations.

  2. The All Organizations page will load. You'll see a list of all of your client organizations, along with the counts of locations, devices, and open alerts for each.

  1. As you navigate, you'll see the following features and fields:

Feature Definition
All Locations

Pivots to the Locations page with the current view filtered to all locations in all organizations; to learn more, refer to All Locations
All Devices

Pivots to the Devices page with the current view filtered to all devices across all organizations; for page details, refer to All Devices
Search

Enter a partial or whole value to filter current view to matching records
Organization count

Provides a tally of the total count of organizations in the current view; changes based on the number of results returned by the Search function and when no filter is active
Delete

Delete selected organizations or all organizations in the current view

NOTE  You can only delete an organization that does not have any associated locations.
Add Organization

Begins the workflow to add a new organization to your instance; for more details, refer to Creating and managing organizations

Actions menu; enables you to delete selected organizations

Click any organization name, location, or device count to open a pivot report filtered to the selected item.

Column header Definition

Organization

Name of the associated organization

NOTE  The Default RMM Org entity is system-generated and cannot be deleted. For more information, refer to Understanding the Datto EDR + Datto RMM integration.
Description A brief description of the organization's purpose or characteristics
Locations Count of all locations associated with this organization

Devices

Total count of all devices across all locations in the organization
Alerts The number of unacknowledged alerts open for the organization

Actions menu; enables you to rename, delete, or add a location to the selected organization

Pivot pages

Clicking All Locations or All Devices opens a corresponding pivot page filtered to all locations or devices across all managed organizations. Select a topic to continue.

The All Locations pivot page enumerates all of your managed locations across all organizations. It surfaces each location's monitoring status, total devices, and open alerts.

Click any organization name or location count to open a pivot report filtered to the selected item.

Page features

Feature Definition
Search

Enter a partial or whole value to filter current view to matching records
Filter

Click to filter the current view to a specific organization
Delete

Deletes the selected location

NOTE  You can only delete a location that does not have any associated devices.
Move

Moves the selected location to another organization

Column definitions

Field name Definition

Location

Name of the location

Organization

Name of the associated organization

Devices

 Total count of devices assigned to the location
Alerts The number of unacknowledged alerts open for the location
Ransomware Policy

Lists the Ransomware Detection policy assigned to the location and whether that policy is active; indicates that the policy is active; indicates that the policy is inactive
Windows Defender AV Policy

Names the Windows Defender AV policy assigned to the location and whether that policy is active; indicates that the policy is active; indicates that the policy is inactive
Datto AV Policy

Indicates whether a Datto Antivirus policy is assigned to the location and whether that policy is active; indicates that the policy is active; indicates that the policy is inactive

Monitored

Indicates whether the devices in the location are monitored by an agent; indicates that the location is monitored; indicates that the location is unmonitored

Actions menu; enables you to download the selected location's Endpoint Security agent and move, rename, assign a policy to, or delete the location

The All Devices pivot page enumerates all of your manged devices across all organizations. It surfaces important details about each endpoint, including its hostname, location, associated organization, monitoring status, and more.

Click any device, location, or organization name to open a pivot report filtered to the selected item.

Page features

Feature Definition
Move

Moves the device to another organization

Actions menu; permits you to enable monitoring for the selected device, uninstall its agent software, delete it, or export part or all of the device list as a Comma-Separated Values (CSV) file

Column definitions

Field name Definition

Device

 User-friendly name of the device

Location

Name of the location to which the device is assigned

Organization

Name of the associated organization

Version

Software version of the Endpoint Security agent installed on the endpoint

Host Name & IP

 Hostname and IP address of the device

OS

Operating system installed on the endpoint

Last Seen

 Last date and time that the EDR platform received telemetry from the host
Status

Details whether the device is currently monitored by Datto EDR or Datto AV

Alerts

The number of unacknowledged alerts open for the device

Actions menu; enables you to move, rename, fetch logs from, uninstall, or delete the selected device