Multifactor Authentication (MFA)

ALERT  LEGACY ARTICLE: The content in this article is no longer updated and is available for reference purposes only. Features and workflows described may be deprecated, significantly changed, or no longer supported.

Environment

  • Datto EDR

Description

Applicable to: Datto EDR Hunt Cloud Version Only.

As a cybersecurity company, Datto EDR knows the importance of keeping the product secure.  With this goal in mind, Datto EDR now supports Multifactor Authentication.  There are a couple of steps that should be completed before enabling Multifactor Authentication.

  1. Download a QR capable authenticator to your smartphone. Similar to Google Authenticator or Guardian MFA.
  2. Enable Multifactor Authentication.
    Navigate to Accoun→My Profile→Multifactor Authentication.
  3. Log out and back in.
  4. Scan the QR Code with your Mobile Authenticator application.
  5. Enter the code and safely document the Alternate key in the event you lose your cell phone.
  6. You have completed the setup of Multifactor Authentication and will use this method until you disable it.