Integrated billing via Autotask and Kaseya BMS
SECURITY Datto EDR subscription with administrator or analyst-level platform access
Datto EDR customers who leverage Autotask or BMS can choose to use either platform to bill their clients for seat usage. This feature is made possible by allowing KaseyaOne to collect license usage data from your Datto EDR platform.
This article explains how to do so.
Procedure
Establishing a billing connection between Datto EDR and KaseyaOne is as simple as using the Log in with KaseyaOne feature to access your EDR platform. Once you've done so, the following processes happen automatically:
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KaseyaOne creates a universal Organization ID for your Datto EDR platform.
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Datto EDR sends daily usage metrics to KaseyaOne, where they're stored in a data lake.
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When configured to do so, Autotask and BMS can poll KaseyaOne to retrieve EDR license data for use in your client billing.
Usage Metrics
The metrics EDR sends to KaseyaOne are described in the following table.
| Metric | Description |
|---|---|
| EDR Active Daily | Number of devices with EDR licenses that have been active within the last 24 hours. |
| EDR Active past 30 days | Number of devices with EDR licenses that have been active within the previous 30 days. |
| EDR Active Daily Windows | Number of Windows devices with EDR licenses that have been active within the last 24 hours. |
| EDR Active past 30 days Windows | Number of Windows devices with EDR licenses that have been active within the previous 30 days. |
| EDR Active Daily MacOS | Number of MacOS devices with EDR licenses that have been active within the last 24 hours. |
| EDR Active past 30 days MacOS | Number of MacOS devices with EDR licenses that have been active within the previous 30 days. |
| EDR Active Daily Linux | Number of Linux devices with EDR licenses that have been active within the last 24 hours. |
| EDR Active past 30 days Linux | Number of Linux devices with EDR licenses that have been active within the previous 30 days. |
| EDR License in use | Total number of devices using an EDR license. |
| AV Active Daily | Number of devices with Datto AV licenses that have been active within the last 24 hours. |
| Datto AV Active past 30 days | Number of devices with Datto AV licenses that have been active within the previous 30 days. |
| Datto AV Active Daily Windows | Number of Windows devices with Datto AV licenses that have been active within the last 24 hours. |
| Datto AV Active past 30 days Windows | Number of Windows devices with Datto AV licenses that have been active within the previous 30 days. |
| Datto AV Active Daily MacOS | Count of MacOS devices with Datto AV licenses that have been active within the last 24 hours. |
| Datto AV Active past 30 days MacOS | Number of MacOS devices with Datto AV licenses that have been active within the previous 30 days. |
| Datto AV License in use | Total number of devices using a Datto AV license. |
Configuring integrated billing in Autotask or BMS
To set up integrated billing in your Autotask or BMS platform, refer to the following articles:
Need support?
Kaseya is always available to assist further. Your Kaseya Account Executive can enroll you in basic and intermediate-level platform training. For technical assistance, visit our Kaseya Support article to learn how to get in touch.
