Hardware and operating system requirements
This article describes the minimum hardware and operating system requirements your endpoints need for EDR and its related applications to perform properly.
EDR agent
The Datto EDR platform uses software agents to record and remotely store system-level behaviors of your endpoints. An endpoint security agent must be deployed to each endpoint that you want monitored and protected.
To use the Datto EDR, Datto AV, Ransomware, and Rollback and File Recovery functionality, there is no additional agent deployment required on your part. You only need to associate and configure the Datto EDR, Datto Antivirus and/or Ransomware Detection policy with the desired devices. Then, the endpoint security agent will take care of installing any required agents or enabling the functionality.
Each functionality has its own minimum operating system requirements for which your endpoints must comply.
Hardware requirements
You can successfully run any combination of Datto EDR, Datto AV, Ransomware Detection, and Rollback and File Recovery with the following minimum hardware requirements.
- RAM: 4 GB
- CPU: Quad-core
- Disk: 4 GB free space
Individual components can function with a minimum of 2 GB RAM, dual-core CPU, and 2 GB of free disk space. However, it is recommended you use the higher specifications above to avoid resource issues that can occur when running monitoring, scanning, and detection security services.
Supported operating systems
The minimum operating system requirements for each application are specified below.
| Application | Windows | Mac | Linux |
|---|---|---|---|
| Datto EDR | Workstation: Win 10
(Home, prod, education, and enterprise) and above. Server: 2012 and 2012 R2 32 and 64-bit and above. IMPORTANT: The EDR agent may run on older Windows versions. However, you may encounter installation or upgrade issues due to legacy operating systems not containing required DLLs or other files supported by current versions of Windows. If the EDR agent cannot be upgraded to the latest release because of the Windows version on the endpoint, the EDR/AV support team will not be able to assist. |
macOS X El Capitan and above | 32 and 64-bit systems that contain system, system/init.d and upstart. EDR is developed and tested on multiple Linux distros using versions that are within the specific distro EOL policy. EOL distros may experience errors due to advancements within the EDR agent. |
| Datto AV | Current Installer:
Workstation: Win 10 (Home, prod, education, and enterprise) and above. Server: 2016 with Azure Code Signing (ACS) and above. Legacy Installer:
The Datto AV legacy installer will automatically enable windows firewall which should be considered prior to deploying to the legacy Windows versions. |
N/A - coming soon | N/A |
| Ransomware | Workstation: Win 10 (Home, prod, education, and enterprise) and above. Server: 2012 and 2012 R2 32 and 64-bit and above. |
N/A | N/A |
| Rollback and File Recovery | Workstation: Win 10 (Home, prod, education, and enterprise) and above. Server: 2012 and 2012 R2 32 and 64-bit and above. |
N/A | N/A |
IMPORTANT Datto AV is not supported on Windows devices using ARM based processors. It is recommended you create a Windows Defender policy and apply it to those devices. Refer to the article, Leveraging Microsoft Defender Antivirus with Datto EDR.
