Welcome to the EDR Help system. Our online help is designed to be simple and easy to use. To get started, enter a search term in the above field, or select one of the sections below to browse available topics.
Find everything you need to know about the latest releases including new features, enhancements, and bug fixes.
Access the articles most frequently viewed by customers.
Getting started with Datto EDR and Datto AV
This section provides basic information about the Datto EDR security solution and introduces you to the application's features. It also details the minimum hardware and operating system requirements for EDR and its related applications to perform properly.
Module Administration
In this section, you'll find multiple articles to help you configure Datto EDR and Datto AV. Topics include managing organizations, locations, and devices; deploying the agent, configuring policies, setting up integrations, and navigating Admin options.
Using Datto EDR and Datto AV
This section includes articles for investigating alerts, navigating the Dashboard and Reports pages, and performing advanced telemetry data queries.
This section includes the guides for integrating EDR with other Kaseya modules.
In this section, you'll find questions commonly asked by customers and the answers provided by our Product Management team.
